RETURNS
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Due to the nature of our product(s) we have a no-return policy. After the order has been delivered to your address the item(s) cannot be returned.
You can always contact us for any questions at info@deepmedicaltherapeutics.com.
Damages and Issues
Please inspect your order upon receipt and contact us (info@deepmedicaltherapeutics.com) immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Please get in touch if you have questions or concerns about your specific item.
Exchanges
Due to the nature of our product(s) we do not perform exchanges.
Refunds
We will notify you once we’ve investigated your damage/issue request submitted via email (info@deepmedicaltherapeutics.com) and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at info@deepmedicaltherapeutics.com.